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Boots Kitchen Appliances feedback

Ease of Ordering4.334.334.334.334.33
Availability1.331.331.331.331.33
On-Time Delivery11111
Customer Care11111
Overall Rating11111
Reviews Positive Reviews0 Positive Negative Reviews3 Negative

"Boots Kitchen Appliances offer over 4000 kitchen appliances at great savings from leading brands including AEG, Baumatic, Bosch, Candy, Cannon, Electrolux, Hoover, Hotpoint, Indesit, Miele, Neff, Rangemaster, Smeg, Tricity Bendix, Whirlpool & Zanussi.

Orders come with an agreed delivery date within a timed 4 hour delivery window. On delivery the item will be unpacked giving time to inspect and remove any of the unwanted packaging. Deliveries from multiple suppliers can also be delivered on the same day. Optional connection and disposal services are also offered."

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3 Reviews for “Boots Kitchen Appliances feedback”
  1. CC says:
    August 29, 2009 at 1:56 pm
    Ease of Ordering33333
    Availability22222
    On-Time DeliveryNot Rated
    Customer Care11111
    Overall Rating11111

    Attempted to order an Aqualtis AQGMD129. Ordered before the 12pm deadline for next day delivery but was told that the last delivery slot had gone and the next available date was after the bank holiday. Very poor.

    VA:F [1.1.4_465]
    Was this helpful? Rating: 0.0/10 (0 votes cast)
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  2. CW says:
    August 27, 2009 at 8:32 pm
    Ease of Ordering55555
    Availability11111
    On-Time Delivery11111
    Customer Care11111
    Overall Rating11111

    we ordered an Lg washing machine which was showing in stock. We requested a delivery date which was accepted as viable. The next day we received 3 calls from Boots, each one putting back the delivery date until it was 2 weeks after our chosen date. This gave us no confidence in their abillity to deliver so we therefore cancelled the order! We have since still received calls to try to arrange collection of our old appliance, a service we had not requested! Complete incompetence!

    VA:F [1.1.4_465]
    Was this helpful? Rating: 10.0/10 (1 vote cast)
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  3. D Weare says:
    July 24, 2009 at 2:51 pm
    Ease of Ordering55555
    Availability11111
    On-Time DeliveryNot Rated
    Customer Care11111
    Overall Rating11111

    When I ordered the Whirlpool arc5180 from Boots.com, I arranged a delivery date and was informed that I would receive a text the day before to confirm the delivery time. I was pleased when I received the text to say that delivery would be on Friday 24th July at Between 15.00 and 19.00. A few hours later my husband took a phonecall to say that we would not be getting our fridgefreezer because it was out of stock and that somenone would contact us on the morning of Friday 24th July to rearrange delivery. We didn’t get a call so my husband phoned Boots.com and he was then told delivery would be in September so he asked for a refund and we cancelled. I wonder when Boots.com would have bothered to contact us. Very dissapointing

    VA:F [1.1.4_465]
    Was this helpful? Rating: 9.3/10 (3 votes cast)
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